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Operations & Services

Service & Repair Requests

The Building Office is ready to accept your service requests. In order to assure proper communication, we recommend that each tenant appoint one person in the company to relay maintenance requests to us. This can minimize communication breakdown and prevent mishandled requests. 

The Building Office can accommodate most requests; however, particularly complex job requests may limit our ability to comply. 

All service requests should be directed to the Building Office through Building Engines. They should not be relayed through a member of the Maintenance Department. Only requests registered in Building Engines will be acted upon. 

Be as specific as possible when identifying the location of a problem (i.e.: the name/location of the person's office). This will help expedite service. 

Service requests for non-building standard lights or work outside the scope of Landlord's normal responsibilities are at the Lessee’s expense. Labor and material rates are available upon request from the Building Office.